FAQ Hexosim

Yes, but only for our digital products.

PDF Plans (International): Our PDF assembly plans are available worldwide. They are available for immediate download after purchase and are offered in three languages: French, English, and German.

Physical Products (Europe only): Currently, the delivery of our physical products is exclusively reserved for countries located in Europe. We do not ship physical hardware outside of this zone due to logistics and shipping costs.

We offer digital plans in PDF format for sale, along with an optional CNC extension for the simulator from the DIY kit.

• Specialist simracing equipment retailers: These stores offer a wide range of seats designed specifically for simracing, providing comfort and support for long gaming sessions.
• Car accessory stores: Some car seats can be adapted for use in a simulator. These stores can offer bucket seats or performance seats that can be mounted on simulation brackets.
• Online sales sites: Platforms such as Amazon and eBay, or specialized gaming and simracing sites such as GT Omega and Sparco, offer a wide choice of seats to suit all budgets.
• Office furniture stores: On a tighter budget, ergonomic office chairs can also be a viable option, especially if they offer good adjustability and adequate back support. However, you’ll need to remove the wheeled base and adapt the seat to the simulator.
• Used parts suppliers: For those looking for a more economical option, used car seats can be an excellent solution. They can often be found in car wrecks or via online ads. It’s also our favorite solution, because it’s the most environmentally friendly.

We are constantly listening to our customers and actively working to improve our products. The introduction of new options or extensions is one of our future objectives. We regularly assess the needs and feedback of our users, to offer features that best meet their expectations.

Don’t hesitate to share your suggestions with us, as they may influence our priorities. Stay tuned to our communications to discover our new offers and extensions.

Delivery is completely free! We want to give you the best possible experience, with no hidden costs. Once you’ve placed your order, we’ll deliver it directly to your door, at no extra cost.

The “office” module is offered with pre-orders if the 200-order threshold is reached. This exclusive offer enables first-time buyers to benefit from an integrated workspace at no extra cost. Once the pre-order period is over, the module will be sold separately from the simulator.

Absolutely! The simulator has been designed to offer complete adjustability, allowing every enthusiast to find their ideal position. Whether you’re a fan of GT driving, rallying, trucks, farm machinery or flight simulation, you’ll enjoy optimum immersion to suit your gaming experience.

Delivery times may vary from country to country, but for France and Europe they are generally 3 to 4 days. Except in cases of force majeure, they should not exceed 10 working days for standard delivery methods, including international shipments. These times do not apply to pre-order periods, during which shipments will be made according to the announced schedule. We are currently working on opening orders to other countries and will complete this information as soon as possible.

All our simulators are made in France, in the workshops of an ESAT (Établissement et Service d’Aide par le Travail) located in the north of the country. This partnership with a local organization not only guarantees quality craftsmanship, but also supports the professional integration of disabled people. We attach great importance to the responsible and ethical manufacture of every component of our simulator, in order to offer you a durable, quality product, while contributing to the local economy.

The simulator is compatible with all major brands of accessories on the market. To name but a few, you can use it with Logitech, Fanatec, Thrustmaster, Moza Racing, and many others, to complete your simulation experience.