FAQ Hexosim

Is it possible to order from outside France or Europe?

Orders are currently available for countries in the European Union as well as Switzerland. We are doing our best to expand our service to other countries as quickly as possible. However, due to the complexity of delivery conditions that vary by country, we have chosen to adopt a gradual approach. Stay informed with our updates to learn about new countries available for delivery.

What do the shipping costs cover?

The kit is shipped via Chronopost. Costs can vary greatly depending on the country, but a price range is displayed on the product page, near the kit price.

Since the package is bulky and the A0 plans are nearly 1 meter wide, the volumetric weight is considered by the carrier. This means the carrier calculates based on the length, width, and height, and the delivery price is determined accordingly.

Today, the package weighs about 5 kg, but it is considered a 15 kg package in volumetric weight.

What are the delivery times?

Delivery times may vary depending on the country, but they are generally around 3-4 days. Except in cases of force majeure, they should not exceed 10 business days for standard delivery methods, including international shipments.

Is the guide available in several languages? Are imperial units also taken into account?

The guide is available in French using the metric system and in English with both metric and imperial systems.

Why doesn’t the kit include wood, glue or paint?

This allows you to choose your own materials and colors to further customize the simulator. This approach also significantly reduces shipping costs, whether for short or long distances, by giving you the option to purchase locally near you. In addition, it avoids the problems associated with each country’s standards for transporting products based on chemical compounds, which are regulated and therefore costly in small quantities.

What is the budget for the simulator?

In addition to the cost of the kit, you should budget extra for materials not included, such as wood, glue, and paint. Costs may vary according to the materials chosen and the quality required. Here’s an estimate to help you plan:

• Wood: 9.6m² (103.333 ft² ) of wood with a minimum board size of 140x60cm (55.118 x 23.622 inches).

Example:

My boards measure 200 cm x 60 cm x 1.8 cm = 12,000cm² = 1.2m² so I need 9.6/1.2 = 8 200x60cm boards.

My boards measure 140 cm x 60 cm x 1.8 cm = 8,400 cm² = 0.84 m², so I need 9.6/0.84 = 11.42, which means 12 boards of 140×60.

• Wood glue: Approx. 500 ml
• Two-component epoxy adhesive: Approx. 25 ml
• Paint (optional): Approx. 500 ml

What level of DIY skills is required, and what tools are needed to assemble the kit?

This project is suitable for all levels, with detailed explanations, tips and images to illustrate the steps to follow. QR codes are also included, linking to explanatory videos to facilitate understanding of the instructions and correct use of the tools. Additionally, an exclusive Discord is available to provide personalized assistance if needed.

Where can I buy a simulator seat?

• Specialist simracing equipment retailers: These stores offer a wide range of seats designed specifically for simracing, providing comfort and support for long gaming sessions.
• Car accessory stores: Some car seats can be adapted for use in a simulator. These stores can offer bucket seats or performance seats that can be mounted on simulation brackets.
• Online sales sites: Platforms such as Amazon and eBay, or specialized gaming and simracing sites such as GT Omega and Sparco, offer a wide choice of seats to suit all budgets.
• Office furniture stores: On a tighter budget, ergonomic office chairs can also be a viable option, especially if they offer good adjustability and adequate back support.
• Used parts suppliers: For those looking for a more economical option, used car seats can be an excellent solution. They can often be found in car wrecks or via online ads.

Are there plans to introduce additional options or extensions?

We are constantly listening to our customers and actively working to improve our products. Introducing new options or extensions is part of our future goals. We regularly assess the needs and feedback of our users to offer features that best meet their expectations. Feel free to share your suggestions with us, as they can influence our priorities. Stay tuned to our communications to discover our new offerings and extensions.

Is the “office” module presented on social networks included in the kit?

No, this module presented on social networks is not included in the current kit. This will be an additional option available at a later date with the introduction of new extensions.

Is it possible to purchase simulator plans only?

No, we do not offer the simulator plans for sale separately. The parts included in the kit are designed specifically for this model and ensure that your simulator is complete and functions correctly. Selling plans only could result in an incomplete or non-functional simulator.

Are you planning to offer complete simulators in the future?

Yes, we are considering this possibility if the demand proves substantial enough to justify larger-scale production. However, it is important to note that this would necessarily lead to a significant price increase due to higher production and assembly costs.

Is this kit compatible with other types of simulations, such as trucks or aircraft?

This kit was not specifically designed for truck or airplane simulations, but it can certainly be used for these types of games if the design and driving position are suitable. However, we recommend exercising caution, especially for flight simulation, as the accessories required for this type of simulation differ significantly from those used for car racing.

Is a wooden simulator likely to make noise or crack over time? How does it age?

Indeed, like any natural material, wood can sometimes emit creaking noises, especially when the boards undergo changes in temperature or humidity. However, on this simulation platform, we have significantly reduced this issue. In particular, using glue rather than wood screws to join planks creates a solid bond over a wide area, not just at isolated points. What’s more, the addition of reinforcements at strategic points, while considering the direction of the wood grain for greater strength, reduces the amount of woodworking required. These methods reinforce the structure as a whole, considerably reducing creaking and ensuring exceptional stability.

If all the instructions have been followed, the simulator should remain in impeccable condition for decades!