Contact us for any questions or assistance regarding the simulator.
Orders are currently available for countries in the European Union as well as Switzerland. We are doing our best to expand our service to other countries as quickly as possible. However, due to the complexity of delivery conditions that vary by country, we have chosen to adopt a gradual approach. Stay informed with our updates to learn about new countries available for delivery.
Delivery times may vary depending on the country, but they are generally around 3-4 days. Except in cases of force majeure, they should not exceed 10 business days for standard delivery methods, including international shipments.
This allows you to choose your own materials and colors to further customize the simulator. This approach also significantly reduces shipping costs, whether for short or long distances, by giving you the option to purchase locally near you. In addition, it avoids the problems associated with each country’s standards for transporting products based on chemical compounds, which are regulated and therefore costly in small quantities.
Yes, we are considering this possibility if the demand proves substantial enough to justify larger-scale production. However, it is important to note that this would necessarily lead to a significant price increase due to higher production and assembly costs.
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